Chatbots Heart of Smart Facilities Management

Why Chatbots should be at the Heart of Smart Facilities Management

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This article first appeared in the International Facility Management Association (Singapore) May 2019 Newsletter In recent years, terms such as Smart Cities, Smart Buildings and Smart Facilities Management have become popular. These terms evoke visions of artificial intelligence, data analytics, physical robots, ubiquitous sensors, video analytics, automated energy optimization and fully automated workflows, amongst others. […]