{"id":1675,"date":"2021-05-14T13:30:27","date_gmt":"2021-05-14T05:30:27","guid":{"rendered":"https:\/\/blog.facilitybot.co\/?post_type=knowledgebase&p=1675"},"modified":"2025-07-13T21:07:10","modified_gmt":"2025-07-13T13:07:10","slug":"making-fault-reports-through-workplace","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/facebook-workplace\/making-fault-reports-through-workplace\/","title":{"rendered":"Making Fault Reports Through Workplace"},"content":{"rendered":"\n

This article outlines how Requestors<\/a> can make fault reports<\/a> through Facebook Workplace.\u00a0 Please note that the button names and text messages sent by the bot can be changed by the Facilities Manager<\/a> and therefore may be different from that shown below.<\/p>\n\n\n\n

    \n
  1. Find the correct Workplace Channel<\/li>\n<\/ol>\n\n\n\n
      \n
    1. Click the Report Fault button<\/li>\n<\/ol>\n\n\n\n
        \n
      1. Follow the 4 steps to report a fault as guided by the Bot.<\/li>\n<\/ol>\n\n\n\n
          \n
        1. The Requestor will receive a case ID once the fault report is successfully made.<\/li>\n<\/ol>\n\n\n\n

          <\/p>\n","protected":false},"excerpt":{"rendered":"

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