{"id":1722,"date":"2021-05-18T13:45:31","date_gmt":"2021-05-18T05:45:31","guid":{"rendered":"https:\/\/blog.facilitybot.co\/?post_type=knowledgebase&#038;p=1722"},"modified":"2026-01-20T08:53:02","modified_gmt":"2026-01-20T00:53:02","slug":"navigating-to-the-responder-portal-help-center","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/","title":{"rendered":"Navigating to the Responder Portal Help Center"},"content":{"rendered":"\n<p>The Help Center helps you connect with the FacilityBot Customer Success team.&nbsp;<\/p>\n\n\n\n<p>Step 1: Go to <a href=\"https:\/\/signin.facilitybot.co\/\">Sign In | FacilityBot<\/a>&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27-1024x473.png\" alt=\"\" class=\"wp-image-8556\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27-1024x473.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27-300x138.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27-768x354.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27-1000x461.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27-230x106.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27-350x162.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27-480x222.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27.png 1363w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Step 2: After signing in, click the Help Icon on the upper right of the screen<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-28-1024x473.png\" alt=\"\" class=\"wp-image-8558\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-28-1024x473.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-28-300x138.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-28-768x354.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-28-1000x461.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-28-230x106.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-28-350x162.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-28-480x222.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-28.png 1363w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Step 3: Type in questions and wait for a member of the FacilityBot Customer Success team to reply.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-29-1024x473.png\" alt=\"\" class=\"wp-image-8559\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-29-1024x473.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-29-300x139.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-29-768x355.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-29-1000x462.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-29-230x106.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-29-350x162.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-29-480x222.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-29.png 1364w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The Help Center helps you connect with the FacilityBot Customer Success team.&nbsp; Step 1: Go to Sign In | FacilityBot&nbsp; Step 2: [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[35],"class_list":["post-1722","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-responder-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Navigating to the Responder Portal Help Center - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Navigating to the Responder Portal Help Center - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"The Help Center helps you connect with the FacilityBot Customer Success team.&nbsp; Step 1: Go to Sign In | FacilityBot&nbsp; Step 2: [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/\" \/>\n<meta property=\"og:site_name\" content=\"FacilityBot - Facilities Management Software\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-20T00:53:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27-1024x473.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/\",\"url\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/\",\"name\":\"Navigating to the Responder Portal Help Center - FacilityBot - Facilities Management Software\",\"isPartOf\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#website\"},\"datePublished\":\"2021-05-18T05:45:31+00:00\",\"dateModified\":\"2026-01-20T00:53:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blog.facilitybot.co\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Navigating to the Responder Portal Help Center\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#website\",\"url\":\"https:\/\/blog.facilitybot.co\/blog\/\",\"name\":\"FacilityBot - Facilities Management Software\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.facilitybot.co\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#organization\",\"name\":\"FacilityBot - Facilities Management Software\",\"url\":\"https:\/\/blog.facilitybot.co\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png\",\"contentUrl\":\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png\",\"width\":150,\"height\":38,\"caption\":\"FacilityBot - Facilities Management Software\"},\"image\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/sg.linkedin.com\/company\/facilitybot\",\"https:\/\/www.youtube.com\/channel\/UCFykie6GjYNh4fxv2PIv8mA\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Navigating to the Responder Portal Help Center - FacilityBot - Facilities Management Software","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/","og_locale":"en_US","og_type":"article","og_title":"Navigating to the Responder Portal Help Center - FacilityBot - Facilities Management Software","og_description":"The Help Center helps you connect with the FacilityBot Customer Success team.&nbsp; Step 1: Go to Sign In | FacilityBot&nbsp; Step 2: [&hellip;]","og_url":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/","og_site_name":"FacilityBot - Facilities Management Software","article_modified_time":"2026-01-20T00:53:02+00:00","og_image":[{"url":"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2021\/05\/image-27-1024x473.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/","url":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/","name":"Navigating to the Responder Portal Help Center - FacilityBot - Facilities Management Software","isPartOf":{"@id":"https:\/\/blog.facilitybot.co\/blog\/#website"},"datePublished":"2021-05-18T05:45:31+00:00","dateModified":"2026-01-20T00:53:02+00:00","breadcrumb":{"@id":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/navigating-to-the-responder-portal-help-center\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.facilitybot.co\/blog\/"},{"@type":"ListItem","position":2,"name":"Navigating to the Responder Portal Help Center"}]},{"@type":"WebSite","@id":"https:\/\/blog.facilitybot.co\/blog\/#website","url":"https:\/\/blog.facilitybot.co\/blog\/","name":"FacilityBot - Facilities Management Software","description":"","publisher":{"@id":"https:\/\/blog.facilitybot.co\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.facilitybot.co\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blog.facilitybot.co\/blog\/#organization","name":"FacilityBot - Facilities Management Software","url":"https:\/\/blog.facilitybot.co\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png","contentUrl":"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png","width":150,"height":38,"caption":"FacilityBot - Facilities Management Software"},"image":{"@id":"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/sg.linkedin.com\/company\/facilitybot","https:\/\/www.youtube.com\/channel\/UCFykie6GjYNh4fxv2PIv8mA"]}]}},"_links":{"self":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase\/1722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/comments?post=1722"}],"version-history":[{"count":4,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase\/1722\/revisions"}],"predecessor-version":[{"id":8560,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase\/1722\/revisions\/8560"}],"wp:attachment":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/media?parent=1722"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase_cat?post=1722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}