{"id":1762,"date":"2021-05-26T11:56:00","date_gmt":"2021-05-26T03:56:00","guid":{"rendered":"https:\/\/blog.facilitybot.co\/?post_type=knowledgebase&#038;p=1762"},"modified":"2025-07-04T01:56:10","modified_gmt":"2025-07-03T17:56:10","slug":"changing-fault-subtypes-in-the-responder-portal","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/changing-fault-subtypes-in-the-responder-portal\/","title":{"rendered":"Changing Fault SubTypes in the Responder Portal"},"content":{"rendered":"\n<p><a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/configuring-fault-types-and-subtypes\/\">Fault SubTypes<\/a> can be easily configured in the <a href=\"https:\/\/signin.facilitybot.co\/\">Admin \/ Manager Portal<\/a>. Each<a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/fault-types\/\"> Fault Type<\/a> can have multiple SubTypes. Fault SubTypes are useful for data analytics purposes to indicate more specifically the SubType that the Request belongs to.\u00a0<\/p>\n\n\n\n<p>To change the fault sub-types in the Responder portal, follow the steps below:<\/p>\n\n\n\n<p>Step 1: Go to the <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/requests\/\">Requests<\/a> section<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/uoKGj7UP0TAJ9JBhJ8pffLROcbUtjUBKna5zoojk_2s5yfloth-a2Xnc03OBY-aS4zfoCaT2Z2sRE9Z0F0EJCsJxg20lTeQobi5TE5yxHxuLUXvXhn6ArcP_KYXaW0QeY9rW-dAa.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>Step 2: Hover over the Request to see the \u2018Request Details\u2019 icon<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/90rga2kK6SMwqn09b6YOXy5Zv34sojDW2iuc-xz9yVvgJI8IttqFD4rU8w39L5DxaCw6kPXUYBNeEzp04AFoBDjVv_eh9fqhtrKeW3GC_U1CYEb_7oH5rHiFw6KBjaGFvt6UGBmB.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>Step 3: Go to \u2018Fault Subtype\u2019 and change among the Fault SubTypes options to update the changes. NOTE: This field is only available if the Fault Type of this Request has at least 1 available Fault SubType.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/2or9kKhbz68DqR8R0TI21T_9XDXEoizVz3HBEJfT4mqyrxiPcyg0cbpLkEhXVHGz9rKZ02YwRHKVPK6YnMNO519VqCLrt_ShvS577zpyei1pJxfSgoRB25EqdZYnJB0QGl-K0Whm.png\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/8xVrzdTU0aL5VPdVlgZfJBcHYbp2Lb8LybEwERinpqkVCbGZb1Hoyn2XOwyZ-kVmCoeasdIoafUGcjwpBaUWVHXhbzG7zgoAob9JFwGEv09ZABPSrVzQLPFYwxPeYi57tKse_Y_r.gif\" alt=\"\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Fault SubTypes can be easily configured in the Admin \/ Manager Portal. Each Fault Type can have multiple SubTypes. Fault SubTypes are [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[35],"class_list":["post-1762","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-responder-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Changing Fault SubTypes in the Responder Portal - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-portal\/changing-fault-subtypes-in-the-responder-portal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Changing Fault SubTypes in the Responder Portal - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"Fault SubTypes can be easily configured in the Admin \/ Manager Portal. 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