{"id":1786,"date":"2021-06-01T09:45:32","date_gmt":"2021-06-01T01:45:32","guid":{"rendered":"https:\/\/blog.facilitybot.co\/?post_type=knowledgebase&#038;p=1786"},"modified":"2025-06-03T23:01:24","modified_gmt":"2025-06-03T15:01:24","slug":"linking-assets-to-requests-in-the-responder-mobile-app","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/responder-mobile-app\/linking-assets-to-requests-in-the-responder-mobile-app\/","title":{"rendered":"Linking assets to Requests in the Responder Mobile App"},"content":{"rendered":"\n<p>Linking assets to Requests allows data to be collated regarding Requests made pertaining to the asset, for example, the number of times a fault has been reported on that particular asset.<\/p>\n\n\n\n<p>There are two ways to link assets to Requests in the Responder mobile app.<\/p>\n\n\n\n<p>A) Linking assets to Requests by selecting an asset ID<\/p>\n\n\n\n<p>Step 1: Log in to the FacilityBot <a href=\"https:\/\/apps.apple.com\/ph\/app\/facility-bot\/id1393809491\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.rth.facilitybot.staff&amp;hl=en_SG&amp;gl=US\">Android <\/a>Mobile App using a Responder Account<\/p>\n\n\n\n<p>Step 2:&nbsp; Go to the Requests Page<\/p>\n\n\n\n<p>Step 3: Click the \u2018Link to Asset ID\u2019 icon&nbsp;<\/p>\n\n\n\n<p>Step 4: Select an Asset ID to link to your Request&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/SOsRB3sq7ujhaMazvsE868_a08dIX0k4hcvjHTFynUiBPnU3D6RXj1BuJSbQE2LOgLaI65pj3jtVM_04qb2f0_3gq89zlhgHfdZk-McAo4h2UV0O8KOTEW_yKv1ALVegFV9S40OO.gif\" alt=\"\"\/><\/figure>\n\n\n\n<p>B) Linking assets to Requests scanning an Asset QR Code<\/p>\n\n\n\n<p>Step 1: Log in to the FacilityBot <a href=\"https:\/\/apps.apple.com\/ph\/app\/facility-bot\/id1393809491\">iOS<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.rth.facilitybot.staff&amp;hl=en_SG&amp;gl=US\">Android <\/a>Mobile App using a Responder Account<\/p>\n\n\n\n<p>Step 2:&nbsp; Go to the Requests Page<\/p>\n\n\n\n<p>Step 3: Click \u2018Scan QR code\u2019 and scan the Asset QR code provided by the Facility Manager<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/9SQXcKrvz_Np1SqNAcVIP1Yqaf3K6jUJEPeG8Vlz7VNWTbWPiCCTaCeZyeNZUi-UtTTWNRcdd-MROUJP7aTviZ0boCpsS5mD-WeWKEskZS_hpQ7pRtS-ygIEaEUuYc1maOvR7DGB.gif\" alt=\"\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Linking assets to Requests allows data to be collated regarding Requests made pertaining to the asset, for example, the number of times [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[36],"class_list":["post-1786","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-responder-mobile-app"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - 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