{"id":2668,"date":"2022-04-22T10:19:44","date_gmt":"2022-04-22T02:19:44","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=2668"},"modified":"2025-01-03T07:56:17","modified_gmt":"2025-01-02T23:56:17","slug":"two-factor-authentication","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/two-factor-authentication\/","title":{"rendered":"Two Factor Authentication"},"content":{"rendered":"\n<p>FacilityBot\u2019s two factor authentication (2FA) feature serves as an additional security measure. Account holders can choose to enable 2FA for their accounts. Once enabled, account holders will be required to enter a code using the Google Authenticator mobile app in addition to their password.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Setting Up Two Factor Authentication<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To enable Two Factor Authentication, log in to the FacilityBot Web Portal.<\/li>\n<\/ul>\n\n\n\n<p>(Note: FacilityBot\u2019s two factor authentication feature is available only for admin, manager, responder and requestor web portals. It is not available for the FacilityBot mobile app.)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to My Account, then click on Set up Google Authenticator 2FA.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"280\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-4-2.png\" alt=\"\" class=\"wp-image-3096\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-4-2.png 512w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-4-2-300x164.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-4-2-230x126.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-4-2-350x191.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-4-2-480x263.png 480w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A QR code will appear on the panel on the right. The QR code can be scanned using the Google Authenticator app.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"280\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-5-1.png\" alt=\"\" class=\"wp-image-3097\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-5-1.png 512w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-5-1-300x164.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-5-1-230x126.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-5-1-350x191.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-5-1-480x263.png 480w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once scanned, the Google Authenticator app will generate a 6-digit verification code to enable two factor authentication.&nbsp;<\/li>\n\n\n\n<li>Enter the 6-digit code on the verification field.<\/li>\n\n\n\n<li>Once done, two factor authentication will be enabled.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"280\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-6-1.png\" alt=\"\" class=\"wp-image-3098\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-6-1.png 512w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-6-1-300x164.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-6-1-230x126.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-6-1-350x191.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-6-1-480x263.png 480w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Logging into FacilityBot using Two Factor Authentication<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To log into FacilityBot using two-factor authentication, go to the FacilityBot sign-in page.\u00a0<\/li>\n\n\n\n<li>Enter your log-in details, then click on Sign in.\u00a0<\/li>\n\n\n\n<li>You will be asked to enter a 6-digit verification code.&nbsp;<\/li>\n\n\n\n<li>To get the code, go to the Google Authenticator app.&nbsp;<\/li>\n\n\n\n<li>Enter the 6-digit code in the space provided, then click on Submit.\u00a0<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"279\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-7-1.png\" alt=\"\" class=\"wp-image-3099\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-7-1.png 512w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-7-1-300x163.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-7-1-230x125.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-7-1-350x191.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-7-1-480x262.png 480w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once done, you will be logged in to the FacilityBot Web Portal.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Turning Off Two Factor Authentication<\/h2>\n\n\n\n<p>Two Factor Authentication can also be easily turned off.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To do so, log in to the FacilityBot Web Portal.&nbsp;<\/li>\n\n\n\n<li>Navigate to My Account, then click Turn Off.\u00a0<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"281\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-8.png\" alt=\"\" class=\"wp-image-3104\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-8.png 512w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-8-300x165.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-8-230x126.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-8-350x192.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/unnamed-8-480x263.png 480w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once done, the two-factor authentication will be disabled.\u00a0<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>FacilityBot\u2019s two factor authentication (2FA) feature serves as an additional security measure. Account holders can choose to enable 2FA for their accounts. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[44],"class_list":["post-2668","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-manager-web-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Two Factor Authentication - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/two-factor-authentication\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Two Factor Authentication - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"FacilityBot\u2019s two factor authentication (2FA) feature serves as an additional security measure. 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