{"id":2735,"date":"2022-07-20T12:30:00","date_gmt":"2022-07-20T04:30:00","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=2735"},"modified":"2023-02-08T14:30:13","modified_gmt":"2023-02-08T06:30:13","slug":"integrating-telegram-with-facilitybot","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/telegram\/integrating-telegram-with-facilitybot\/","title":{"rendered":"Integrating Telegram with FacilityBot"},"content":{"rendered":"\n<p>Facility managers can integrate FacilityBot with Telegram to allow Requestors to make fault reports and service requests via Telegram.<\/p>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Integrating FacilityBot with Telegram\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/dO3L26H-6W8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Login to FacilityBot Web Portal then navigate to Integrations. The page shows the list of messaging channels you can integrate.\u00a0<\/li><li>Go to Telegram.<\/li><li>Find the telegram bot named \u201c@botfather\u201d on the search field, he will help you with creating and managing your bot.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"199\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-45.png\" alt=\"\" class=\"wp-image-3565\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-45.png 602w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-45-300x99.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-45-230x76.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-45-350x116.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-45-480x159.png 480w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Type \u201c\/help\u201d and you will see all possible commands that botfather understands.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"511\" height=\"364\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-46.png\" alt=\"\" class=\"wp-image-3567\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-46.png 511w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-46-300x214.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-46-230x164.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-46-350x249.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-46-480x342.png 480w\" sizes=\"auto, (max-width: 511px) 100vw, 511px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>To create a new bot, type &#8220;\/newbot&#8221;.<\/li><li>Follow the instructions given and create a new name for your bot. The name of the bot can be anything you want. The username has to be unique.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"310\" height=\"486\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-47.png\" alt=\"\" class=\"wp-image-3568\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-47.png 310w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-47-191x300.png 191w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-47-230x361.png 230w\" sizes=\"auto, (max-width: 310px) 100vw, 310px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>You will see a new API token generated for it. In sample below it&#8217;s 1628029813:AAF_P4CWLMDTFL4Q9P5eprDoRPNHxtBUoWs<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"419\" height=\"242\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-48.png\" alt=\"\" class=\"wp-image-3569\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-48.png 419w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-48-300x173.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-48-230x133.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-48-350x202.png 350w\" sizes=\"auto, (max-width: 419px) 100vw, 419px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Copy your API token, paste it into the field and click &#8220;Update&#8221;<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"597\" height=\"206\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-49.png\" alt=\"\" class=\"wp-image-3570\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-49.png 597w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-49-300x104.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-49-230x79.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-49-350x121.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-49-480x166.png 480w\" sizes=\"auto, (max-width: 597px) 100vw, 597px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Once linked, <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/telegram\/how-requestors-can-find-the-correct-telegram-channel-by-searching-for-the-bot-name-or-scanning-a-qr-code\/\">requestors can find the correct channel by searching for the name of the bot or scanning a QR code<\/a>.&nbsp;<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Facility managers can integrate FacilityBot with Telegram to allow Requestors to make fault reports and service requests via Telegram. Login to FacilityBot [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[37],"class_list":["post-2735","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-telegram"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integrating Telegram with FacilityBot - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/telegram\/integrating-telegram-with-facilitybot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integrating Telegram with FacilityBot - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"Facility managers can integrate FacilityBot with Telegram to allow Requestors to make fault reports and service requests via Telegram. 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