{"id":2829,"date":"2022-10-14T17:47:49","date_gmt":"2022-10-14T09:47:49","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=2829"},"modified":"2025-05-21T17:37:27","modified_gmt":"2025-05-21T09:37:27","slug":"how-to-invite-vendors-as-responders-in-facilitybot","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/admin-web-portal\/how-to-invite-vendors-as-responders-in-facilitybot\/","title":{"rendered":"How to Invite Vendors as Responders in FacilityBot"},"content":{"rendered":"\n<p>Facility managers may want to include third-party vendors as responders. FacilityBot allows admins to invite vendors as responders. Responder (Vendor) accounts will be paid directly by the third-party vendor using their credit card. Therefore, Responder (Vendor) accounts do not count towards the total number of accounts subscribed by the admin..&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Inviting Vendors<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to the FacilityBot Admin portal. Navigate to Setting then Accounts.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"934\" height=\"468\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-10.png\" alt=\"\" class=\"wp-image-3280\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-10.png 934w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-10-300x150.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-10-768x385.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-10-920x461.png 920w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-10-230x115.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-10-350x175.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-10-480x241.png 480w\" sizes=\"auto, (max-width: 934px) 100vw, 934px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on the + New button to invite a Vendor as a Responder.&nbsp;<\/li>\n\n\n\n<li>Admins can invite a vendor by sending an email invite and setting the role.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"506\" height=\"762\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-11.png\" alt=\"\" class=\"wp-image-3281\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-11.png 506w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-11-199x300.png 199w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-11-230x346.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-11-350x527.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-11-480x723.png 480w\" sizes=\"auto, (max-width: 506px) 100vw, 506px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The user will receive an email invite to create their account.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"912\" height=\"331\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-12.png\" alt=\"\" class=\"wp-image-3282\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-12.png 912w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-12-300x109.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-12-768x279.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-12-230x83.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-12-350x127.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-12-480x174.png 480w\" sizes=\"auto, (max-width: 912px) 100vw, 912px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Admins can also create a new account on behalf of the vendor by entering their name, email, password, and role.&nbsp;<\/li>\n\n\n\n<li>Admins will need to provide the login information to the vendor to log in to the account.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"452\" height=\"694\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-13.png\" alt=\"\" class=\"wp-image-3283\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-13.png 452w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-13-195x300.png 195w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-13-230x353.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/image-13-350x537.png 350w\" sizes=\"auto, (max-width: 452px) 100vw, 452px\" \/><\/figure>\n\n\n\n<p>(Note: Third-party vendors invited as a &#8220;Responder (Vendor)&#8221; will need to subscribe separately with their credit card to activate their account. &#8220;Responder (Vendor)&#8221; accounts do not count towards the maximum number of accounts for your plan)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once created, &#8220;Responder (Vendor)&#8221; accounts can perform the same functions as Responder accounts, such as updating Requests and <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/checklists\/\">Checklists<\/a> through the FacilityBot Mobile App.&nbsp;<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Facility managers may want to include third-party vendors as responders. FacilityBot allows admins to invite vendors as responders. Responder (Vendor) accounts will [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[47],"class_list":["post-2829","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-admin-web-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Invite Vendors as Responders in FacilityBot - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/admin-web-portal\/how-to-invite-vendors-as-responders-in-facilitybot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Invite Vendors as Responders in FacilityBot - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"Facility managers may want to include third-party vendors as responders. 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