{"id":2874,"date":"2022-11-15T15:58:38","date_gmt":"2022-11-15T07:58:38","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=2874"},"modified":"2024-11-13T07:17:30","modified_gmt":"2024-11-12T23:17:30","slug":"automatically-create-a-new-request-ticket-when-a-meter-reading-exceeds-a-threshold","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/workflows\/automatically-create-a-new-request-ticket-when-a-meter-reading-exceeds-a-threshold\/","title":{"rendered":"Automatically Create a New Request Ticket when a Meter Reading Exceeds a Threshold"},"content":{"rendered":"\n<p>Facility managers may want to automatically create a new request ticket if a <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/meters-feature\/\">meter<\/a> reading exceeds a threshold. For example, a temperature sensor can be linked to a meter and when the temperature meter reading exceeds a threshold, a new request ticket can be automatically created.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Automate New Requests for Meter Reading Updates with FacilityBot\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/UTyXWpNzA20?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to FacilityBot Manager Portal<\/li>\n\n\n\n<li>Go to \u201cFeatures\u201d and select <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/workflows\/configuring-workflows\/\">\u201cWorkflows<\/a>\u201d.<\/li>\n\n\n\n<li>Click on the \u201c+ New Workflow\u201d button on the upper right.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"468\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/10\/image-30.png\" alt=\"\" class=\"wp-image-4445\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/10\/image-30.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/10\/image-30-300x137.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/10\/image-30-768x351.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/10\/image-30-920x420.png 920w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/10\/image-30-230x105.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/10\/image-30-350x160.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/10\/image-30-480x219.png 480w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select Meter Reading from the \u201cEvent\u201d drop-down menu.<\/li>\n\n\n\n<li>Select a specific meter and set a trigger threshold.&nbsp;<\/li>\n\n\n\n<li>Next, to create a new service request, select \u201cCreate New Requests\u201d from the actions dropdown.&nbsp;<\/li>\n\n\n\n<li>Select the type of request you want to create.<\/li>\n\n\n\n<li>Lastly, enter the request description.&nbsp;<\/li>\n\n\n\n<li>Once done, click on the \u201cSave Button\u201d on the upper right to save the changes.<\/li>\n\n\n\n<li>This workflow automation creates new requests automatically when the meter has been triggered.&nbsp;<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Facility managers may want to automatically create a new request ticket if a meter reading exceeds a threshold. For example, a temperature [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[49],"class_list":["post-2874","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-workflows"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Automatically Create a New Request Ticket when a Meter Reading Exceeds a Threshold - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/workflows\/automatically-create-a-new-request-ticket-when-a-meter-reading-exceeds-a-threshold\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automatically Create a New Request Ticket when a Meter Reading Exceeds a Threshold - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"Facility managers may want to automatically create a new request ticket if a meter reading exceeds a threshold. 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