{"id":2915,"date":"2022-12-23T09:40:17","date_gmt":"2022-12-23T01:40:17","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&p=2915"},"modified":"2025-06-03T23:10:08","modified_gmt":"2025-06-03T15:10:08","slug":"implementation-approach","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/overview\/implementation-approach\/","title":{"rendered":"Implementation Approach"},"content":{"rendered":"\n

FacilityBot has adopted a cloud-based Software as a Service deployment approach. <\/p>\n\n\n\n

By providing an admin portal that allows full self-configuration, our clients have been able to deploy quickly and effectively with a minimum of fuss.<\/p>\n\n\n\n

This approach provides full flexibility to our clients, for example, to toggle features on \/ off, to create and schedule checklists, and even to integrate with IoT sensors. It not only minimizes the need to have long training sessions but also assures our clients that there are no hidden costs.<\/p>\n\n\n\n

To implement this approach, we have provided numerous help resources for our clients on an ongoing and no additional cost basis, including <\/p>\n\n\n\n

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  1. A set-up guide<\/a><\/li>\n\n\n\n
  2. A knowledgebase<\/a> with over 150 articles and videos <\/li>\n\n\n\n
  3. A \u201cHelp Centre\u201d within the admin portal with a live chat with our customer success team. The customer success team’s official support hours are 9 am to 6 pm Singapore Time (GMT +8), but we often reply (especially if there are urgent support tickets) after these hours too. <\/li>\n\n\n\n
  4. The ability to booking Zoom calls with our customer success team <\/li>\n\n\n\n
  5. Numerous page tips and help buttons at the top of pages <\/li>\n\n\n\n
  6. Numerous mouse-over tooltips beside fields<\/li>\n\n\n\n
  7. A library with over 400 templates of common preventive maintenance checklists<\/li>\n<\/ol>\n\n\n\n
    \"\"\/<\/figure>\n\n\n\n

    Implementation Timeline<\/h1>\n\n\n\n

    With FacilityBot\u2019s powerful admin portal that allows full self-configuration, implementation is quick and straightforward. A typical configuration will involve<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    A typical implementation timeline would take 1 month or less.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Training and Support approach <\/h1>\n\n\n\n

    FacilityBot has focussed on developing a User Interface and User Experience that minimizes the need for one-off training sessions. With timely page tips, tooltips, and online help resources available, including self-learning courses provided via the FacilityBot Academy<\/a>, users are guided as they navigate through FacilityBot.<\/p>\n\n\n\n

    FacilityBot also offers the following support on an ongoing basis without additional costs<\/p>\n\n\n\n