{"id":2965,"date":"2023-01-19T12:52:19","date_gmt":"2023-01-19T04:52:19","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=2965"},"modified":"2025-06-05T20:41:22","modified_gmt":"2025-06-05T12:41:22","slug":"responder-statistics","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/statistics\/responder-statistics\/","title":{"rendered":"Responder Statistics"},"content":{"rendered":"\n<p>The Responder Statistics charts and tables aggregate the responder data including the request rectification time and checklist completion.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To access this data, log in to FacilityBot Portal. Click on Statistics then Responder Statistics.<\/li>\n\n\n\n<li>This data can be filtered by Date Range.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"534\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-1-1024x534.png\" alt=\"\" class=\"wp-image-3458\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-1-1024x534.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-1-300x157.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-1-768x401.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-1-1536x802.png 1536w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-1-920x480.png 920w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-1-230x120.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-1-350x183.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-1-480x251.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-1.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Request Rectification Times<\/h2>\n\n\n\n<p>The Request Rectification Time shows the average completion time of fault reports and service requests.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Here, you can view the number of requests that have been assigned to each Responder. It also shows the average response time and average rectification time of each Responder in minutes.&nbsp;<\/li>\n\n\n\n<li>The numbers in blue are clickable to view the requests in question.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"546\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-2-1024x546.png\" alt=\"\" class=\"wp-image-3459\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-2-1024x546.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-2-300x160.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-2-768x410.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-2-1536x820.png 1536w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-2-920x491.png 920w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-2-230x123.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-2-350x187.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-2-480x256.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-2.png 1559w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use the search field to search for a specific Responder.&nbsp;<\/li>\n\n\n\n<li>The table can also be exported as a CSV file using the Export CSV button.&nbsp;<\/li>\n\n\n\n<li>Click on the Plus icon to add the table to a custom dashboard.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-3-1024x540.png\" alt=\"\" class=\"wp-image-3460\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-3-1024x540.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-3-300x158.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-3-768x405.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-3-1536x810.png 1536w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-3-920x485.png 920w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-3-230x121.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-3-350x185.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-3-480x253.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-3.png 1544w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Checklist Completion<\/h2>\n\n\n\n<p>The Checklist Completion table shows the average completion time of preventive maintenance checklists.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Here, you can view the number of checklists that are assigned to Responders. It also shows the average pending time in minutes.&nbsp;<\/li>\n\n\n\n<li>The numbers in blue are clickable to view the checklists in question.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"506\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-4-1024x506.png\" alt=\"\" class=\"wp-image-3461\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-4-1024x506.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-4-300x148.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-4-768x379.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-4-1536x759.png 1536w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-4-920x454.png 920w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-4-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-4-350x173.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-4-480x237.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-4.png 1547w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use the search field to search for a specific Responder.&nbsp;<\/li>\n\n\n\n<li>The table can also be exported as a CSV file using the Export CSV button.&nbsp;<\/li>\n\n\n\n<li>Click on the Plus icon to add the table to a custom dashboard.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-5-1024x502.png\" alt=\"\" class=\"wp-image-3462\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-5-1024x502.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-5-300x147.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-5-768x377.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-5-1536x753.png 1536w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-5-920x451.png 920w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-5-230x113.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-5-350x172.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-5-480x235.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/02\/responder-statistics-5.png 1556w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The Responder Statistics charts and tables aggregate the responder data including the request rectification time and checklist completion. Request Rectification Times The [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[50],"class_list":["post-2965","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-statistics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Responder Statistics - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/statistics\/responder-statistics\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Responder Statistics - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"The Responder Statistics charts and tables aggregate the responder data including the request rectification time and checklist completion. 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