{"id":3770,"date":"2023-03-07T11:15:18","date_gmt":"2023-03-07T03:15:18","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=3770"},"modified":"2023-03-07T11:15:19","modified_gmt":"2023-03-07T03:15:19","slug":"integrating-microsoft-teams-with-facilitybot","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/microsoft-teams\/integrating-microsoft-teams-with-facilitybot\/","title":{"rendered":"Integrating Microsoft Teams with FacilityBot"},"content":{"rendered":"\n<p>Managers can now integrate Microsoft Teams with FacilityBot to allow requestors to make fault reports and service requests using Teams.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed-youtube aligncenter wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Integrating Microsoft Teams with FacilityBot\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/Tb6GQNtrTrs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Find FacilityBot is Microsoft AppSource.<\/li><\/ul>\n\n\n\n<p><a href=\"https:\/\/appsource.microsoft.com\/en-us\/product\/office\/WA200004545?tab=Overview\">(https:\/\/appsource.microsoft.com\/en-us\/product\/office\/WA200004545?tab=Overview)<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Click on &#8220;Get it Now.&#8221;<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"620\" height=\"320\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image.png\" alt=\"\" class=\"wp-image-3773\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image.png 620w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-300x155.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-230x119.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-350x181.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-480x248.png 480w\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Click the &#8220;Add&#8221; button<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"515\" height=\"279\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-1.png\" alt=\"\" class=\"wp-image-3774\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-1.png 515w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-1-300x163.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-1-230x125.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-1-350x190.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-1-480x260.png 480w\" sizes=\"auto, (max-width: 515px) 100vw, 515px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Click the &#8220;Continue to FacilityBot&#8221; button in the chat<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"516\" height=\"312\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-2.png\" alt=\"\" class=\"wp-image-3775\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-2.png 516w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-2-300x181.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-2-230x139.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-2-350x212.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-2-480x290.png 480w\" sizes=\"auto, (max-width: 516px) 100vw, 516px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>FacilityBot has now been linked to Teams. You should see that the &#8220;Microsoft Teams &#8211; Tenant ID&#8221; field has been populated<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"193\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-3.png\" alt=\"\" class=\"wp-image-3776\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-3.png 610w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-3-300x95.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-3-230x73.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-3-350x111.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-3-480x152.png 480w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Test the integration by clicking \u201cOpen Teams Bot.\u201d<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Reporting a Fault Through Microsoft Teams<\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>In FacilityBot -> Settings -> Channels page, you can download a QR code that directs requestors to the Teams bot when scanned.\u00a0<\/li><li>Type \u201cHi,\u201d \u201cStart,\u201d or other similar phrases.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"289\" height=\"600\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-4.png\" alt=\"\" class=\"wp-image-3777\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-4.png 289w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-4-145x300.png 145w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-4-230x478.png 230w\" sizes=\"auto, (max-width: 289px) 100vw, 289px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Follow the steps to report the fault.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"558\" height=\"592\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-5.png\" alt=\"\" class=\"wp-image-3778\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-5.png 558w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-5-283x300.png 283w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-5-230x244.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-5-350x371.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2023\/03\/image-5-480x509.png 480w\" sizes=\"auto, (max-width: 558px) 100vw, 558px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Once done, FacilityBot will send a confirmation message and a unique case ID.&nbsp;<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Managers can now integrate Microsoft Teams with FacilityBot to allow requestors to make fault reports and service requests using Teams.&nbsp; Find FacilityBot [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[63],"class_list":["post-3770","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-microsoft-teams"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Integrating Microsoft Teams with FacilityBot - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/microsoft-teams\/integrating-microsoft-teams-with-facilitybot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Integrating Microsoft Teams with FacilityBot - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"Managers can now integrate Microsoft Teams with FacilityBot to allow requestors to make fault reports and service requests using Teams.&nbsp; 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