{"id":4531,"date":"2023-11-16T11:31:54","date_gmt":"2023-11-16T03:31:54","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=4531"},"modified":"2025-06-19T19:18:32","modified_gmt":"2025-06-19T11:18:32","slug":"availability-status","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/availability-status\/","title":{"rendered":"Availability Status"},"content":{"rendered":"\n<p>Facility managers may want to see whether a technician is available to be assigned to a <a href=\"https:\/\/facilitybot.co\/features\/fault-reporting\">fault report<\/a> or <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/custom-requests\/\">service request<\/a>. FacilityBot\u2019s Availability Status allows Admins, Managers, Responders to indicate whether they are available for assignment. Activity indicators are used to indicate the user\u2019s current status to team members.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"FacilityBot | Availability Status\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/E5rZFEXQPJw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Setting Availability Status<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to FacilityBot Web Portal to use this feature.<\/li>\n\n\n\n<li>Users can see their activity indicators besides their account name and logo.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/bN8WpXB13hUzRubP73ZTY9Nh-vrQyzjhEVtpUgvdPxc4gDC3u42RlqTx2SWVWSOzLmQ0vVjzka3lPfx3OBuVNL15QsuVoCKAdq09rvcJ_NyAUR1OmyyomP7jDvyqse9m9Fr5waGfW7Sgs38A9OJcytM.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The green dot besides the user account logo indicates that the user is Available.&nbsp;<\/li>\n\n\n\n<li>The empty circle besides the user account logo indicates that the user is Busy.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/BtSthtYmY9fHXqUPliMPBokKtyCwPfq-9kxEmv02Zx_SFOTBZ2KXkHEMtXl0UcV_NcwgnlyThdCyas86RcTt24i2_6LvoBZsxRM59QhBOjAVtTtQUTALyKjS79AOvKkYJCiGXE2vBFndWgoKElKB7Ns.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Users can set their availability status to be available or busy by clicking on their account logo.&nbsp;<\/li>\n\n\n\n<li>Click on \u201cSet yourself as Busy\u201d or \u201cSet yourself as Available\u201d to change the availability indicator.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Viewing Availability Status When Assigning Requests<\/h2>\n\n\n\n<p>When Assigning Requests, the availability status of the user will be shown as a green dot (Available) or empty circle (Away) next to their name.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to Features then Requests to assign service requests or fault reports.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/ad0aZSlLlAH5uxDbAob0w6EmHDFS0iOUIl4ciRtbx3KixE9TJZTrOQFTIVzzo9kvsTOhdGCTH1U2HPw_sDmAtvusz1r4BuCbWifdjLEry6l0nHnzGorVutSRJKplcCnn7d4O4WILe5Nqv3ZwsvncKTA.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on the Assigned to dropdown to select responders to assign to service requests or fault reports.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/NOvdc9_9OUa4QmlrE6MVo2dzzTMHP1kjzSlt_UTlhoOz3-yOfLhoJZejXIm-AwY631g7STj_jgU-BcOTigY0CBpDH_uTgadXVoLh81Q6gxLt-6ZvFvp9_gBfTdVBRgdt_XX5e9K0BZnRHWDEmBrS_OU.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Managers can see the availability status of responders in the Assigned to dropdown.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/BboF2640cZrXoX49m1ZpoO8q2pPSJ7IdO-1VFy5k3jq1PakogUfWJcgx6pb0Z-ZZ93lVyZPWA2caACxPfqvyhF8vHc5zy-86wKA0ZlTlwj_z8nu8WlSkKxA7SZPrVHf6pcMRNqUCQE__vwKHFYWo-o.png\" alt=\"\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Facility managers may want to see whether a technician is available to be assigned to a fault report or service request. FacilityBot\u2019s [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[44],"class_list":["post-4531","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-manager-web-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Availability Status - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/availability-status\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Availability Status - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"Facility managers may want to see whether a technician is available to be assigned to a fault report or service request. 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