{"id":4656,"date":"2024-02-07T21:47:11","date_gmt":"2024-02-07T13:47:11","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=4656"},"modified":"2025-06-30T07:57:09","modified_gmt":"2025-06-29T23:57:09","slug":"allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/","title":{"rendered":"Allow Requests to be Emailed to Requestors Who Can Sign Off the Request Without Logging In"},"content":{"rendered":"\n<p><a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/admin-web-portal\/managing-accounts\/\">Admins, Managers or Responders <\/a>may need to ask the<a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/admin-web-portal\/managing-requestors\/\"> Requestor<\/a> to digitally sign off on the <a href=\"https:\/\/facilitybot.co\/features\/fault-reporting\">fault reports <\/a>and <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/requests\/\">service requests <\/a>they made.\u00a0<\/p>\n\n\n\n<p>FacilityBot allows Admin, Managers or Responders to send emails to Requestors to ask for the digital sign off.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Allow third-party signatures via email without logging to FacilityBot\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/B5UqosI09ns?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Sending Email to the Requestor to Sign Off on the Service Request<\/h2>\n\n\n\n<p>Requestors must first create the service request. Once created, the Responder can send an email to the Requestor requesting for sign off.&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to Facilitybot Web Portal to use this feature.<\/li>\n\n\n\n<li>Go to \u201cFeatures\u201d then \u201cRequests\u201d.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/kzSCJ3xId2bohL0bvPWIGF6oei5-kBPeUpzV8uhkLDcr9hzDdFDtbsVJY3yd7jzGdDe_ExEYDBMcxiypuE2-BdvwSlu0sDGAIAbFJ3Hx6HprwnPCeHSI52DJYeaGqk27GQpYHCwdHj5INdoLFy7YKK4.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on the signature icon.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/HT059p6ERVZeeZsJyOm3ioImVmEb5KU26TzCzUWARE9unAdu0BQ1jVvE14yjCL5mhN5Gas1fGo9-ik7GLfcgdE6BJxKmAYrlr4Q97s4bblH1g8QEjTYt6QNRHqJk6QRdHqYmD16uZ249c_Sq7EJVFag.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on \u201cEmail for Signature.\u201d<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/R2axyuKJJ3IetKH_nSvngCSn2Km1ExIfVxnL4GEIRryLZvF7bQh27ItwZfuXc7n3YvDW7mdfg4TxSGVK3ImiRFNukQAPailQ9ghI5K7pPr6oBYW632LFOntLsG5aaRiOQ-tM2BoubH3NBIF4zjhZTsw.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A floating editing panel will appear. Enter the email address of the Requestor whose signature you want to request for. Once done, click \u201cSubmit.\u201d<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/temn2UUZ2ENuE889XLRDaHX4RDP1wt3tFYcHWRE12VxCrdMF9xyGaCXenx6qAUCkdmexW3cKKrst-Dlm5r5K3S1Hwg9RWjWx8Eg1W3RgBjMN6VgxgTeSoV5UiD5leIqElqbkMLALQiCoMjBo7_m8k5c.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Facilitybot will send an email to this email address requesting for a digital signature to be added to the request.<\/li>\n\n\n\n<li>The request history also shows the date and time when the digital signature was requested.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/0lqlPAkbr9_hrUYqFg5JyQLUQQ0l1gnPELyb9ljOAn-k4-3lOGH9r_3t08VSv4lDpkef92OFX4c5iSIe8D9SxFEAWbWv9l8tP08gQrupghSStjVZeQ5vL5ZwrRIZt8I5QSX1qye0Mn5sFmItAILuKkA.png\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Signing Off on the Email<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Requestors will receive an email requesting for their digital signature.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/EGiQbrZqOM_ojIqKu7Q0R-JP-oR8xfnd7FfGfOs5n_oanAElNVUb6U5Q97wkC4SFt4Fp-pmiwsftl19adbLYuwaQOb4E4LGCkXKVI41gHVGiYjJUiD04fAmbnaIwCFL5Po6d9ATJ974trH_lG2Qwb7I.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Requestors can click on the link to sign off.<\/li>\n\n\n\n<li>A new page will open where requestors can sign off. Once signed off, click \u201cAdd.\u201d<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/obdtSl_6vMHwcUPaJpSygyIJLu0l6ei65I72uE0UDekdiQFOme7sIvAQxGSZu8Xxv9AMcIbAq9DPUaKEWohpNlS2LVgOwzx0ScJq0r31cvYwLUCcU3AOQe4qJp_qVelvBXBbk702FiVg6_17kdBeMg8.png\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Managing Signed Service Request<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once signed off, go to the request history by clicking on the clock icon to see when the signature was received.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/44Pcxq0Z-kQdOuXNIgNEgMqe7NBcXsadfiPQtQFtXTVVilrmtNYz4XhQCVlxyNTEFOCGrRNFSPnlGt6pFVnDn_gBLtNbKODDb4MzWgJWxLotngg2qHdMXkRh3NfKfAM8r-kkxBgZcX_j0V6w49lPBg.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Admin, Managers and Responders can see when the digital signature was submitted.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/2FRMWLwnDDsP9nD3gNpgIH6iO0-NphJgWzmE7R5mXUXHZ7dCCycjIxrqTuikPNUwSg0F2KIMx9lfKtN6padvT-jAnHmwwDZISI2IZR2OcmDa_fqednHwigPNiXNIh36m0p-K2PRmcZFYSqCzXJi-UPw.png\" alt=\"\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Admins, Managers or Responders may need to ask the Requestor to digitally sign off on the fault reports and service requests they [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[44],"class_list":["post-4656","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-manager-web-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Allow Requests to be Emailed to Requestors Who Can Sign Off the Request Without Logging In - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Allow Requests to be Emailed to Requestors Who Can Sign Off the Request Without Logging In - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"Admins, Managers or Responders may need to ask the Requestor to digitally sign off on the fault reports and service requests they [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/\" \/>\n<meta property=\"og:site_name\" content=\"FacilityBot - Facilities Management Software\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-29T23:57:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/kzSCJ3xId2bohL0bvPWIGF6oei5-kBPeUpzV8uhkLDcr9hzDdFDtbsVJY3yd7jzGdDe_ExEYDBMcxiypuE2-BdvwSlu0sDGAIAbFJ3Hx6HprwnPCeHSI52DJYeaGqk27GQpYHCwdHj5INdoLFy7YKK4.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/\",\"url\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/\",\"name\":\"Allow Requests to be Emailed to Requestors Who Can Sign Off the Request Without Logging In - FacilityBot - Facilities Management Software\",\"isPartOf\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#website\"},\"datePublished\":\"2024-02-07T13:47:11+00:00\",\"dateModified\":\"2025-06-29T23:57:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blog.facilitybot.co\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Allow Requests to be Emailed to Requestors Who Can Sign Off the Request Without Logging In\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#website\",\"url\":\"https:\/\/blog.facilitybot.co\/blog\/\",\"name\":\"FacilityBot - Facilities Management Software\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.facilitybot.co\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#organization\",\"name\":\"FacilityBot - Facilities Management Software\",\"url\":\"https:\/\/blog.facilitybot.co\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png\",\"contentUrl\":\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png\",\"width\":150,\"height\":38,\"caption\":\"FacilityBot - Facilities Management Software\"},\"image\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/sg.linkedin.com\/company\/facilitybot\",\"https:\/\/www.youtube.com\/channel\/UCFykie6GjYNh4fxv2PIv8mA\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Allow Requests to be Emailed to Requestors Who Can Sign Off the Request Without Logging In - FacilityBot - Facilities Management Software","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/","og_locale":"en_US","og_type":"article","og_title":"Allow Requests to be Emailed to Requestors Who Can Sign Off the Request Without Logging In - FacilityBot - Facilities Management Software","og_description":"Admins, Managers or Responders may need to ask the Requestor to digitally sign off on the fault reports and service requests they [&hellip;]","og_url":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/","og_site_name":"FacilityBot - Facilities Management Software","article_modified_time":"2025-06-29T23:57:09+00:00","og_image":[{"url":"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/kzSCJ3xId2bohL0bvPWIGF6oei5-kBPeUpzV8uhkLDcr9hzDdFDtbsVJY3yd7jzGdDe_ExEYDBMcxiypuE2-BdvwSlu0sDGAIAbFJ3Hx6HprwnPCeHSI52DJYeaGqk27GQpYHCwdHj5INdoLFy7YKK4.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/","url":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/","name":"Allow Requests to be Emailed to Requestors Who Can Sign Off the Request Without Logging In - FacilityBot - Facilities Management Software","isPartOf":{"@id":"https:\/\/blog.facilitybot.co\/blog\/#website"},"datePublished":"2024-02-07T13:47:11+00:00","dateModified":"2025-06-29T23:57:09+00:00","breadcrumb":{"@id":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/allow-requests-to-be-emailed-to-requestors-who-can-sign-off-the-request-without-logging-in\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.facilitybot.co\/blog\/"},{"@type":"ListItem","position":2,"name":"Allow Requests to be Emailed to Requestors Who Can Sign Off the Request Without Logging In"}]},{"@type":"WebSite","@id":"https:\/\/blog.facilitybot.co\/blog\/#website","url":"https:\/\/blog.facilitybot.co\/blog\/","name":"FacilityBot - Facilities Management Software","description":"","publisher":{"@id":"https:\/\/blog.facilitybot.co\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.facilitybot.co\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blog.facilitybot.co\/blog\/#organization","name":"FacilityBot - Facilities Management Software","url":"https:\/\/blog.facilitybot.co\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png","contentUrl":"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png","width":150,"height":38,"caption":"FacilityBot - Facilities Management Software"},"image":{"@id":"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/sg.linkedin.com\/company\/facilitybot","https:\/\/www.youtube.com\/channel\/UCFykie6GjYNh4fxv2PIv8mA"]}]}},"_links":{"self":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase\/4656","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/comments?post=4656"}],"version-history":[{"count":3,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase\/4656\/revisions"}],"predecessor-version":[{"id":7234,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase\/4656\/revisions\/7234"}],"wp:attachment":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/media?parent=4656"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase_cat?post=4656"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}