{"id":4948,"date":"2024-08-16T13:45:28","date_gmt":"2024-08-16T05:45:28","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=4948"},"modified":"2025-07-18T20:17:11","modified_gmt":"2025-07-18T12:17:11","slug":"facilitybot-managing-multiple-properties","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/overview\/facilitybot-managing-multiple-properties\/","title":{"rendered":"FacilityBot: Managing Multiple Properties"},"content":{"rendered":"\n<p>FacilityBot is designed to make it easy for Facility Managers to manage a single property or multiple properties. We do so by using <em>instances <\/em>and the<a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/property-portfolio-web-portal\/property-portfolio-portal\/\"> <em>portfolio portal<\/em><\/a><em>.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What is a FacilityBot \u201cInstance\u201d?<\/h3>\n\n\n\n<p>A FacilityBot <em>instance<\/em> is the interface that appears when you first start a free FacilityBot trial. An <em>instance<\/em> is a self-contained data environment with at least one admin and one set of <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/managing-assets\/\">assets<\/a>, <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/checklists\/\">checklists<\/a>, <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/requests\/\">requests<\/a>, <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/meters-feature\/\">meters<\/a>, <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/parts\/\">parts<\/a>, <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/workflows\/automating-workflows\/\">workflows<\/a>, etc. Data from one <em>instance <\/em>is never seen in a separate <em>instance<\/em>.\u00a0<\/p>\n\n\n\n<p>An <em>instance<\/em> is usually used for one site \/ property \/ building, but sometimes, our clients use an <em>instance<\/em> for multiple site \/ property \/ building. For example, a university with multiple buildings may use one FacilityBot <em>instance <\/em>because the asset list, checklists, requests, workflows, etc. is shared and managed by a single facilities management company. A retail chain with many small outlets at many locations may also use one FacilityBot <em>instance<\/em>.<\/p>\n\n\n\n<p>(this is why we chose the neutral term <em>instance, <\/em>rather than <em>site <\/em>or <em>property<\/em>).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Managing Multiple Properties \/ Instances<\/h3>\n\n\n\n<p>However, we recognize that in certain cases, our clients would need to manage multiple instances. For example,&nbsp;<\/p>\n\n\n\n<p><strong>Scenario A<\/strong>: A facilities management company (FMC) has many contracts with different clients. One FacilityBot instance is deployed for each client contract, but at the headquarters, management would like to view aggregated data across instances.&nbsp;<\/p>\n\n\n\n<p><strong>Scenario B<\/strong>: A real estate development company may have different business lines (e.g. office, residential, industrial, etc.), and each business line manages many different buildings.<\/p>\n\n\n\n<p><strong>Scenario C<\/strong>: A multinational company (MNC) may have buildings located in many countries. Regional managers have overlapping responsibilities over different groups of buildings. Global managers have responsibility for all buildings.<\/p>\n\n\n\n<p>This is where the portfolio portal comes in. Each portfolio starts empty. Individual <em>instances <\/em>can then be linked \/ unlinked to the portfolio. This is a flexible approach, which allows multiple different portfolio configurations. For example, the diagrams below show how the FacilityBot can be configured for the above 3 scenarios.<\/p>\n\n\n\n<p><strong>Scenario A<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"692\" height=\"143\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/Capture.png\" alt=\"\" class=\"wp-image-4950\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/Capture.png 692w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/Capture-300x62.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/Capture-230x48.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/Capture-350x72.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/Capture-480x99.png 480w\" sizes=\"auto, (max-width: 692px) 100vw, 692px\" \/><\/figure>\n\n\n\n<p><strong>Scenario B<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"693\" height=\"185\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/1.png\" alt=\"\" class=\"wp-image-4951\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/1.png 693w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/1-300x80.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/1-230x61.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/1-350x93.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/1-480x128.png 480w\" sizes=\"auto, (max-width: 693px) 100vw, 693px\" \/><\/figure>\n\n\n\n<p><strong>Scenario C<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"698\" height=\"182\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/2.png\" alt=\"\" class=\"wp-image-4952\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/2.png 698w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/2-300x78.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/2-230x60.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/2-350x91.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2024\/08\/2-480x125.png 480w\" sizes=\"auto, (max-width: 698px) 100vw, 698px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Role-Based Access<\/h3>\n\n\n\n<p>With the portfolio \/ instances linked as described above, the property portfolio managers will only have access to data from the instances that they oversee.&nbsp;<\/p>\n\n\n\n<p>Of course, at the instance level, the on-site facilities managers will have further granular role-based access based on their <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/admin-web-portal\/managing-accounts\/\">account setup<\/a>.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FacilityBot is designed to make it easy for Facility Managers to manage a single property or multiple properties. We do so by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","knowledgebase_cat":[331],"class_list":["post-4948","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-overview"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FacilityBot: Managing Multiple Properties - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/overview\/facilitybot-managing-multiple-properties\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FacilityBot: Managing Multiple Properties - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"FacilityBot is designed to make it easy for Facility Managers to manage a single property or multiple properties. 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