{"id":5166,"date":"2024-10-17T14:14:44","date_gmt":"2024-10-17T06:14:44","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=5166"},"modified":"2025-07-16T23:22:53","modified_gmt":"2025-07-16T15:22:53","slug":"due-date-time-for-service-requests","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/","title":{"rendered":"Due Date\/Time for Service Requests"},"content":{"rendered":"\n<p>Facilitybot allows facility <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/admin-web-portal\/managing-accounts\/\">Admins and Managers<\/a> to set a due date and time for service <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/requests\/\">requests<\/a> and <a href=\"https:\/\/facilitybot.co\/features\/fault-reporting\">fault reports<\/a>. Email reminders can also be sent to persons assigned to the service request or fault report on or before the due date\/time.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"FacilityBot | Setting Due Date\/Time for Requests\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/KCKBa_7_54M?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Setting Due Date for Requests<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to Facilitybot Web Portal.<\/li>\n\n\n\n<li>Go to \u2018Features\u2019 \u2192 \u2018Requests.\u2019<\/li>\n\n\n\n<li>Select a service request to set the due date for. In the \u2018Request Detail\u2019 on the right, managers and admins can set a due date by clicking on \u2018Set Due Date.\u2019<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXcTllO_68CYsGxvpBe8Q3mZsDd23_kzOkBjeCNzDKLuG6zPjxEP5RztMwwgveEeRDNzn5S_NPG7Uy6HEOf8wzRgtzWeR0CH1_ICPuZWVHss8N5alG9bdnnMaCKn55PN2S1CMhHeuCtpqcpq6sAsetQUwWCekeyUfqfdYJbMzEdHx4PlTDkSg.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A floating editing panel will appear where the due date can be set. You can set a due date by clicking on a date on the calendar.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXd0djXiiDc8VUmbUcu42GP3STJQasysFeXEtQRqXGgsp3_dRjAFDTMBbYwekdywUEzrmOtZIlUlJTiRguRtlL7ms5WR0NMQr9EKSNcQ1PezG5RYodY40wmhwd_7Kbc9PSaSPFlgL3KMIXWhgfGW-e6JHyRQkeyUfqfdYJbMzEdHx4PlTDkSg.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Time can also be set by clicking on \u2018Select Time.\u2019<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXeHvshKZXF6-SwFW5UbrD2Y7hm-b6qF39U4ZCdHQmOsGioiYUD9zgXQ4JKYSAm5oMLPuLe66WSP83lODlUB85Xs81S9TQGiEeaCnaK1MJbUKIKBmbBB_5MXd-MIly3XRCBRozwS3QvTCObVdy7ZUrZsNpa6keyUfqfdYJbMzEdHx4PlTDkSg.png\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXdmY4yY9WNf3VM3uFkAIAKbA63GyrNVDcC_3B-rfkVfCB1em2O8FlGGGFAS52mI1X2Ds7IpInhNPZdy2Ze4oEanx5KvnHWz2PoyQYFrs5UnTgjGUq9xEeMGlJ1vykdUuagNUiZidgb3-2n8D2GAbI663DcUkeyUfqfdYJbMzEdHx4PlTDkSg.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once the due date and time has been set, managers and admins can configure reminders to be sent to responders assigned. Managers can set the reminder to be on or before the due date.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXdLB6MwWfTiAXI40Z1YPSgE397HWOVwFYSCOPyPVmJ6ikoqxUt65G3OrMcmoGkLgzOqR8DSDnqetmYAiB2tB8d7rmBgZuIqVf52wZnGa1S9PUf29PaDqx1eLWEl20qi5ldhuglcD0YeZeDT-7BzkF-UDsL7keyUfqfdYJbMzEdHx4PlTDkSg.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once the due date, time, and reminder has been set, click on \u2018Submit\u2019 to save the changes.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXfN3N3UPBLYpG0CtO5HKC3zil5yNiizWTwNP5vPeCyevcXwIyTpjNrN6OOIsV1JqnsJpv7_jYm4Sb7aFCpI2oq7wTDPLqnQnag5YsI9aqE2hpfRzBe_oTeP41vdES9m9xl5blRs5mypl_9voV3_ywRRSvbDkeyUfqfdYJbMzEdHx4PlTDkSg.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once set, the Due Date button will change to show the actual due datetime on the request details.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXdoATGjXC9cRjqI1vk8UVJLQ0C7CFJMA4QyojRfF7aC0rpg0yfV-JTcjxryt-2BHh0mA_7jqDQ6YJNuRrB1c8tIMT9DJN2bAFaU3QH19eUyHceQ45tUuU6ug9RUTyWhjyeX2fzItC6Mfn4N5Z_Zc00EcdlJkeyUfqfdYJbMzEdHx4PlTDkSg.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the due date has past, the page will show a red \u2018Overdue\u2019 label.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXeOzR7ngZUj9dYZxOuttZsaGQQvm6R-VhtJdl0YFV6ec6GeylZl-uqgS_ENv1jqal_ZxSpwBRluav0Bk_q1U8CO0HPpOJ_uTcPnQjDv02dGR2QIlSSQRf57qMg26RS2fFIGutD8H3Tt1QL_nNI4RgoJQAzFkeyUfqfdYJbMzEdHx4PlTDkSg.png\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the due date is coming up within 1 day of current time, the page will show a yellow \u2018Due Soon\u2019 label.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXdML30v2s_rhcze7QhboG4nu0-1KWUFTc8JmbiSaweo1R7b7fv2p907wnFLZjLjFWRX4LCefxIZO2g9hIcFD4tF-RvJ9HId9dJGd3Y6dJDPoHXA2IX91e46NDGBriFwLTeuEr53arqQbk9eGUF0BElJvKdkeyUfqfdYJbMzEdHx4PlTDkSg.png\" alt=\"\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Facilitybot allows facility Admins and Managers to set a due date and time for service requests and fault reports. Email reminders can [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","knowledgebase_cat":[44],"class_list":["post-5166","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-manager-web-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Due Date\/Time for Service Requests - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Due Date\/Time for Service Requests - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"Facilitybot allows facility Admins and Managers to set a due date and time for service requests and fault reports. Email reminders can [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/\" \/>\n<meta property=\"og:site_name\" content=\"FacilityBot - Facilities Management Software\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-16T15:22:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXcTllO_68CYsGxvpBe8Q3mZsDd23_kzOkBjeCNzDKLuG6zPjxEP5RztMwwgveEeRDNzn5S_NPG7Uy6HEOf8wzRgtzWeR0CH1_ICPuZWVHss8N5alG9bdnnMaCKn55PN2S1CMhHeuCtpqcpq6sAsetQUwWCekeyUfqfdYJbMzEdHx4PlTDkSg.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/\",\"url\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/\",\"name\":\"Due Date\/Time for Service Requests - FacilityBot - Facilities Management Software\",\"isPartOf\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#website\"},\"datePublished\":\"2024-10-17T06:14:44+00:00\",\"dateModified\":\"2025-07-16T15:22:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blog.facilitybot.co\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Due Date\/Time for Service Requests\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#website\",\"url\":\"https:\/\/blog.facilitybot.co\/blog\/\",\"name\":\"FacilityBot - Facilities Management Software\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.facilitybot.co\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#organization\",\"name\":\"FacilityBot - Facilities Management Software\",\"url\":\"https:\/\/blog.facilitybot.co\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png\",\"contentUrl\":\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png\",\"width\":150,\"height\":38,\"caption\":\"FacilityBot - Facilities Management Software\"},\"image\":{\"@id\":\"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/sg.linkedin.com\/company\/facilitybot\",\"https:\/\/www.youtube.com\/channel\/UCFykie6GjYNh4fxv2PIv8mA\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Due Date\/Time for Service Requests - FacilityBot - Facilities Management Software","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/","og_locale":"en_US","og_type":"article","og_title":"Due Date\/Time for Service Requests - FacilityBot - Facilities Management Software","og_description":"Facilitybot allows facility Admins and Managers to set a due date and time for service requests and fault reports. Email reminders can [&hellip;]","og_url":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/","og_site_name":"FacilityBot - Facilities Management Software","article_modified_time":"2025-07-16T15:22:53+00:00","og_image":[{"url":"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/AD_4nXcTllO_68CYsGxvpBe8Q3mZsDd23_kzOkBjeCNzDKLuG6zPjxEP5RztMwwgveEeRDNzn5S_NPG7Uy6HEOf8wzRgtzWeR0CH1_ICPuZWVHss8N5alG9bdnnMaCKn55PN2S1CMhHeuCtpqcpq6sAsetQUwWCekeyUfqfdYJbMzEdHx4PlTDkSg.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/","url":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/","name":"Due Date\/Time for Service Requests - FacilityBot - Facilities Management Software","isPartOf":{"@id":"https:\/\/blog.facilitybot.co\/blog\/#website"},"datePublished":"2024-10-17T06:14:44+00:00","dateModified":"2025-07-16T15:22:53+00:00","breadcrumb":{"@id":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/due-date-time-for-service-requests\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blog.facilitybot.co\/blog\/"},{"@type":"ListItem","position":2,"name":"Due Date\/Time for Service Requests"}]},{"@type":"WebSite","@id":"https:\/\/blog.facilitybot.co\/blog\/#website","url":"https:\/\/blog.facilitybot.co\/blog\/","name":"FacilityBot - Facilities Management Software","description":"","publisher":{"@id":"https:\/\/blog.facilitybot.co\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blog.facilitybot.co\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blog.facilitybot.co\/blog\/#organization","name":"FacilityBot - Facilities Management Software","url":"https:\/\/blog.facilitybot.co\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png","contentUrl":"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/03\/fb_logo.png","width":150,"height":38,"caption":"FacilityBot - Facilities Management Software"},"image":{"@id":"https:\/\/blog.facilitybot.co\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/sg.linkedin.com\/company\/facilitybot","https:\/\/www.youtube.com\/channel\/UCFykie6GjYNh4fxv2PIv8mA"]}]}},"_links":{"self":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase\/5166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/comments?post=5166"}],"version-history":[{"count":3,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase\/5166\/revisions"}],"predecessor-version":[{"id":7459,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase\/5166\/revisions\/7459"}],"wp:attachment":[{"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/media?parent=5166"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/blog.facilitybot.co\/blog\/wp-json\/wp\/v2\/knowledgebase_cat?post=5166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}