{"id":6987,"date":"2025-06-17T07:37:13","date_gmt":"2025-06-16T23:37:13","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=6987"},"modified":"2025-07-02T00:27:28","modified_gmt":"2025-07-01T16:27:28","slug":"requests-create-linked-request","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/requests-create-linked-request\/","title":{"rendered":"Requests: Create Linked Request"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Introduction<\/strong><\/h3>\n\n\n\n<p>FacilityBot allows users to manage complex <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/workflows\/automating-workflows\/\">workflows<\/a> by linking <a href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/requests\/\">Requests<\/a> together. This feature enables better traceability and ensures that related tasks are tracked and completed in context. The <strong>Create Linked Request<\/strong> function provides options to link a request to another, create a new linked request, or initiate a corrective request, depending on the current request&#8217;s status.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Requests - Create Linked Request\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/-xXE9t7ntrk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>To use this feature, log in to the FacilityBot Web Portal. Navigate to <strong>\u2018Features\u2019 \u2192 \u2018Requests\u2019<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"496\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-14.png\" alt=\"\" class=\"wp-image-6988\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-14.png 998w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-14-300x149.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-14-768x382.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-14-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-14-350x174.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-14-480x239.png 480w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Accessing the Link Request Options<\/strong><\/h3>\n\n\n\n<p>When viewing a Request, click the <strong>Link<\/strong> icon (\ud83d\udd17) to reveal available linking options:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"495\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-15.png\" alt=\"\" class=\"wp-image-6989\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-15.png 998w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-15-300x149.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-15-768x381.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-15-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-15-350x174.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-15-480x238.png 480w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>(a) Link to other Requests<\/strong><strong><br><\/strong> Associate the current request with an existing request to create a traceable relationship.<br><\/li>\n\n\n\n<li><strong>(b) Create Linked Request<\/strong><strong><br><\/strong> Generate a new request that will be automatically linked to the current request. Useful for follow-ups or related tasks.<br><\/li>\n\n\n\n<li><strong>(c) Create Corrective Request<\/strong> <em>(Only visible if the current Request is marked as Complete or Canceled)<\/em><em><br><\/em> Allows you to raise a new request to address issues stemming from a completed or canceled request.<br><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>(a) Linking to Other Requests<\/strong><\/h3>\n\n\n\n<p>To link the current request to an existing one:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the <strong>Link<\/strong> icon. Select <strong>Link to other Requests.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"494\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-16.png\" alt=\"\" class=\"wp-image-6990\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-16.png 998w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-16-300x148.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-16-768x380.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-16-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-16-350x173.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-16-480x238.png 480w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Search and select the relevant Request(s) from the list. Click <strong>Update.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"495\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-17.png\" alt=\"\" class=\"wp-image-6991\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-17.png 998w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-17-300x149.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-17-768x381.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-17-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-17-350x174.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-17-480x238.png 480w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<p>Once linked, the relationship will be visible in both Requests under the &#8220;Linked to Case ID&#8221; field in request details.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"996\" height=\"492\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-18.png\" alt=\"\" class=\"wp-image-6992\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-18.png 996w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-18-300x148.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-18-768x379.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-18-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-18-350x173.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-18-480x237.png 480w\" sizes=\"auto, (max-width: 996px) 100vw, 996px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>(b) Creating a Linked Request<\/strong><\/h3>\n\n\n\n<p>To create a new request that is directly linked to the current one:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click the <strong>Link<\/strong> icon. Choose <strong>Create Linked Request.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"496\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-19.png\" alt=\"\" class=\"wp-image-6993\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-19.png 998w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-19-300x149.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-19-768x382.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-19-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-19-350x174.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-19-480x239.png 480w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fill out the new request form and click <strong>Submit.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"998\" height=\"496\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-20.png\" alt=\"\" class=\"wp-image-6994\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-20.png 998w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-20-300x149.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-20-768x382.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-20-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-20-350x174.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-20-480x239.png 480w\" sizes=\"auto, (max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The new request will be automatically associated with the current one.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"493\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-21.png\" alt=\"\" class=\"wp-image-6995\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-21.png 997w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-21-300x148.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-21-768x380.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-21-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-21-350x173.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-21-480x237.png 480w\" sizes=\"auto, (max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<p>This is ideal for creating dependent tasks or continuing work that builds on the current request.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>(c) Creating a Corrective Request<\/strong><\/h3>\n\n\n\n<p>This option appears only when the current request status is either <strong>Complete<\/strong> or <strong>Canceled.<\/strong><\/p>\n\n\n\n<p>To create a corrective action:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure the current Request is in <strong>Complete<\/strong> or <strong>Canceled<\/strong> status. Click the <strong>Link<\/strong> icon. Select <strong>Create Corrective Request.<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"495\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-22.png\" alt=\"\" class=\"wp-image-6996\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-22.png 997w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-22-300x149.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-22-768x381.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-22-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-22-350x174.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-22-480x238.png 480w\" sizes=\"auto, (max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fill out the corrective request form detailing what needs to be rectified. Submit the new request.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"999\" height=\"493\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-23.png\" alt=\"\" class=\"wp-image-6997\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-23.png 999w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-23-300x148.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-23-768x379.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-23-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-23-350x173.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-23-480x237.png 480w\" sizes=\"auto, (max-width: 999px) 100vw, 999px\" \/><\/figure>\n\n\n\n<p>The corrective request will be linked back to the original, providing clear context and auditability.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"995\" height=\"494\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-24.png\" alt=\"\" class=\"wp-image-6998\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-24.png 995w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-24-300x149.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-24-768x381.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-24-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-24-350x174.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-24-480x238.png 480w\" sizes=\"auto, (max-width: 995px) 100vw, 995px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Viewing Linked Requests<\/strong><\/h3>\n\n\n\n<p>The Case ID listed in the <strong>\u201cLinked to Case ID\u201d<\/strong> field is clickable, allowing you to quickly access and view the linked request in detail.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"496\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-25.png\" alt=\"\" class=\"wp-image-6999\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-25.png 997w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-25-300x149.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-25-768x382.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-25-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-25-350x174.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-25-480x239.png 480w\" sizes=\"auto, (max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"997\" height=\"494\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-26.png\" alt=\"\" class=\"wp-image-7000\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-26.png 997w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-26-300x149.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-26-768x381.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-26-230x114.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-26-350x173.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2025\/06\/image-26-480x238.png 480w\" sizes=\"auto, (max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>The Linked Request feature helps teams manage related tasks efficiently while maintaining clear, auditable connections between requests\u2014ensuring seamless and accountable workflows.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction FacilityBot allows users to manage complex workflows by linking Requests together. This feature enables better traceability and ensures that related tasks [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","knowledgebase_cat":[44],"class_list":["post-6987","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-manager-web-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Requests: Create Linked Request - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/requests-create-linked-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Requests: Create Linked Request - FacilityBot - Facilities Management Software\" \/>\n<meta property=\"og:description\" content=\"Introduction FacilityBot allows users to manage complex workflows by linking Requests together. 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