{"id":8618,"date":"2026-01-21T06:56:33","date_gmt":"2026-01-20T22:56:33","guid":{"rendered":"https:\/\/blog.facilitybot.co\/blog\/?post_type=knowledgebase&#038;p=8618"},"modified":"2026-01-21T06:56:35","modified_gmt":"2026-01-20T22:56:35","slug":"configurable-fault-report-web-view","status":"publish","type":"knowledgebase","link":"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/configurable-fault-report-web-view\/","title":{"rendered":"Configurable Fault Report Web View"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Introduction<\/strong><\/h3>\n\n\n\n<p>FacilityBot now supports a <strong>Configurable Fault Report Web View<\/strong>, allowing admins to customize the layout, order, and behavior of fields used when reporting faults. This enhancement ensures that all fault reporting channels\u2014Admin Portal, Web View, QR Code Web Form, Web Chat, Responder Portal, and Requestor Portal\u2014follow a consistent, configurable form structure. The feature improves data accuracy, user experience, and alignment with client-specific reporting requirements.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Configurable Fault Report Web View\" width=\"1170\" height=\"658\" src=\"https:\/\/www.youtube.com\/embed\/IWMKluZm2ao?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Configuring the Fault Report Web View<\/strong><\/h3>\n\n\n\n<p>To configure the Fault Report Web View in FacilityBot:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to the FacilityBot Admin Portal.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"471\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-1024x471.png\" alt=\"\" class=\"wp-image-8620\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-1024x471.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-300x138.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-768x353.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-1000x460.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-230x106.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-350x161.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-480x221.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20.png 1363w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to <strong>Settings \u2192 Requests \u2192 Fault Reporting<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"472\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-23-1024x472.png\" alt=\"\" class=\"wp-image-8623\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-23-1024x472.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-23-300x138.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-23-768x354.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-23-1000x461.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-23-230x106.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-23-350x161.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-23-480x221.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-23.png 1364w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the <strong>Web Form<\/strong> sub-tab.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"471\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-1024x471.png\" alt=\"\" class=\"wp-image-8621\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-1024x471.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-300x138.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-768x353.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-1000x460.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-230x106.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-350x161.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20-480x221.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-20.png 1363w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click + Add Question to add the field in the form<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"471\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-21-1024x471.png\" alt=\"\" class=\"wp-image-8619\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-21-1024x471.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-21-300x138.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-21-768x353.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-21-1000x460.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-21-230x106.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-21-350x161.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-21-480x221.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-21.png 1363w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Arrange fault report fields by dragging them into the desired order.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"471\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-22-1024x471.png\" alt=\"\" class=\"wp-image-8622\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-22-1024x471.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-22-300x138.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-22-768x354.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-22-1000x460.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-22-230x106.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-22-350x161.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-22-480x221.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-22.png 1362w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click (*) to make the fields mandatory<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"471\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-24-1024x471.png\" alt=\"\" class=\"wp-image-8624\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-24-1024x471.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-24-300x138.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-24-768x354.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-24-1000x460.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-24-230x106.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-24-350x161.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-24-480x221.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-24.png 1362w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Save the configuration to apply changes.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"475\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-26-1024x475.png\" alt=\"\" class=\"wp-image-8626\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-26-1024x475.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-26-300x139.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-26-768x356.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-26-1000x464.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-26-230x107.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-26-350x162.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-26-480x223.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-26.png 1362w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once saved, the configured fault report field order and settings are consistently applied across all supported reporting channels, ensuring a uniform user experience regardless of where the fault is submitted.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-25-1024x473.png\" alt=\"\" class=\"wp-image-8625\" srcset=\"https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-25-1024x473.png 1024w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-25-300x139.png 300w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-25-768x355.png 768w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-25-1000x462.png 1000w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-25-230x106.png 230w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-25-350x162.png 350w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-25-480x222.png 480w, https:\/\/blog.facilitybot.co\/wp-content\/uploads\/2026\/01\/image-25.png 1362w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Configurable Fault Report Web View gives admins full control over how fault reports are captured, allowing customization of field layout, order, and required inputs to ensure consistent, accurate reporting across all channels. With simple configuration and drag-and-drop management, this feature improves data quality, user experience, and alignment with client-specific requirements across FacilityBot\u2014on web and mobile.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction FacilityBot now supports a Configurable Fault Report Web View, allowing admins to customize the layout, order, and behavior of fields used [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","knowledgebase_cat":[44],"class_list":["post-8618","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-manager-web-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Configurable Fault Report Web View - FacilityBot - Facilities Management Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.facilitybot.co\/blog\/knowledge-base\/manager-web-portal\/configurable-fault-report-web-view\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Configurable Fault Report Web View - 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