Vertical transportation is the literal backbone of New York City’s infrastructure. With over 80,000 elevators serving millions of residents and office workers, the stakes for maintenance have never been higher. As we move through 2026, facility managers are facing critical deadlines, including the January 1, 2027, mandate for single-plunger brake replacements and door-lock monitoring compliance.
In this article for Facilitybot, we highlight the best elevator maintenance companies in New York for 2026. These providers are recognized for their technical proficiency, 24/7 emergency response, and proactive approach to NYC’s stringent Department of Buildings (DOB) codes.
Top Elevator Maintenance Providers in New York (2026)
| Company | Ratings & Reviews | Key Services | Location |
| Island Elevator | ⭐ 5.0 (532 Reviews) | Preventive maintenance, “People-First” service | Bohemia, NY (Serving NYC) |
| DAY Elevator & Lift | ⭐ 4.7 (324 Reviews) | Residential & commercial lifts, Kleinmann partner | Mineola, NY (Serving NYC) |
| Nouveau Elevator | ⭐ 4.2 (106 Reviews) | Modernization, antique restoration, emergency | Long Island City, NY |
| Kingdom Elevator Company | ⭐ 5.0 (32 Reviews) | Home elevator specialists, 24/7 repairs | Fresh Meadows, NY |
| Banton Elevator LLC | ⭐ 5.0 (24 Reviews) | Full-service maintenance, quick response | Astoria, NY |
| Skyline Elevators NY | ⭐ 5.0 (24 Reviews) | Digital estimates, on-site diagnostics | Brooklyn, NY |
| Admiral Elevator Corp. | ⭐ 4.9 (16 Reviews) | High-rise maintenance, responsive repairs | New York, NY |
| Metro Elevator | ⭐ 4.7 (17 Reviews) | 35+ years experience, long-term contracts | New York, NY |
| Next Level Elevator Services | ⭐ 5.0 (20 Reviews) | 45+ years in business, Yonkers/NYC expert | Yonkers, NY |
| Eastern Elevator of NY | ⭐ 4.8 (15 Reviews) | Scheduled servicing, 24/7 emergency | Brooklyn, NY |
Please note: These companies are not ranked in any particular order.
1. Island Elevator
Known as a “People-First” company, Island Elevator holds a rare 5.0-star rating with over 500 reviews. With 15+ years of experience, they excel in keeping equipment running smoothly through rigorous preventive maintenance programs. They are a favorite for facility managers who value clear communication and long-term reliability.
2. DAY Elevator & Lift (a KLEEMANN Company)
A major player in both the city and the suburbs, DAY Elevator specializes in high-end lift projects. With 30+ years of experience, they are a primary choice for complex installations and accessibility lifts (LULA), backed by the global engineering power of KLEEMANN.
3. Nouveau Elevator
Based in Long Island City, Nouveau is a titan in the NYC elevator scene. They are particularly famous for high-end modernizations—including custom aesthetic work like gold-plated finishes for luxury penthouses—while maintaining a robust 24/7 emergency repair infrastructure.
4. Kingdom Elevator Company
For residential facility managers and high-end homeowners, Kingdom Elevator is a top recommendation. They are specialists in home elevator systems, providing 24-hour service to ensure that private mobility is never compromised.
5. Banton Elevator LLC
Banton has quickly made a name for itself in Astoria and across the city. With a perfect 5.0 rating, they are praised for their 24-hour availability and their ability to handle both modern systems and older, more temperamental equipment.
6. Skyline Elevators NY
Skyline is a leader in modernizing the customer experience, offering online estimates and rapid on-site services. Their focus on digital transparency makes them an ideal partner for tech-forward facility managers looking for quick turnaround times in Brooklyn.
7. Admiral Elevator Corporation
With a decade of experience in the heart of Manhattan, Admiral Elevator is known for being extremely responsive. They specialize in high-traffic commercial buildings where even a few minutes of downtime can cause significant logistical issues.
8. Metro Elevator
Metro Elevator brings 35+ years of institutional knowledge to the table. They are a staple for buildings looking for stable, long-term service contracts. Their technicians are experts in navigating NYC’s periodic “Category” testing and ensuring code compliance.
9. Next Level Elevator Services
With 45+ years in the industry, Next Level offers unparalleled expertise. Operating out of Yonkers and serving the greater New York area, they are seasoned veterans in handling the mechanical complexities of older vertical transportation systems.
10. Eastern Elevator of NY
Eastern Elevator is highly regarded in Brooklyn for making elevator maintenance “a pleasure.” They provide a seamless 24-hour emergency service, focusing on keeping both commercial and residential equipment in peak condition.
How to Choose an Elevator Maintenance Partner in NYC
- Check the “Single-Plunger” Deadline – By December 31, 2026, all traction elevators must have dual-plunger brakes or unintended car movement protection. Ensure your provider is actively scheduling these upgrades now.
- Verify DOB Licensing – Confirm that the company and its technicians hold current NYC Department of Buildings (DOB) Private Elevator Agency licenses.
- Review Category Testing Experience – NYC requires annual (Cat-1) and 5-year (Cat-5) load testing. Your provider should have a dedicated team for witnessing and filing these reports via DOB NOW: Safety.
- Demand Proactive Monitoring – In 2026, the best companies use IoT (Internet of Things) sensors to predict failures before they happen, significantly reducing “out of service” time.
- Contract Flexibility – Look for transparency in billing rates and clear definitions of what “full maintenance” includes—especially regarding expensive parts like controllers and hoisting ropes.
Conclusion
Elevator maintenance in 2026 is a race against time and technology. Whether you manage a historic Manhattan skyscraper or a modern Brooklyn development, partnering with a high-rated, code-savvy elevator company is the only way to ensure safety and avoid the DOB’s heavy non-compliance fines.
