Requests history refers to the list of actions that have been taken with regard to the Request. It shows the Case ID number, “who did what, when”, including the status of the requests, any assignments or re-assignments, and the date and time stamps for each action. This article describes the steps to view the request history in the Requestor mobile app.
Step 1: Log in to the Requestor Mobile App
Step 2: Click on the `History` icon to view the previous actions taken with regard to this request.