Integrating Workplace with FacilityBot

Facility managers can integrate FacilityBot with Workplace to allow Requestors to make fault reports and service requests via Telegram.

  • Login to FacilityBot Web Portal then navigate to Integrations. The page shows the list of messaging channels you can integrate. 
  • Select Workplace.
  • Click the “Integrate with Workplace” button

(Note: Only Workplace admins can integrate the bot.)

  • The server will redirect you to the Workplace page with the following pop-up.
  • Select All groups and click Add to Workplace.
  • You may also notify members of all groups added about the new FacilityBot integration.
  • Once successful, you should see the FacilityBot app added to your Workplace in the Admin Panel -> Integrations page.