Automatically Send an Alert when Desk Booking Is Made

Using FacilityBot’s intuitive dropdown interface, managers can automate the sending of alerts when desk booking is made.

Creating the Automated Workflow

  • Log in to FacilityBot Manager Portal
  • Go to “Features” and select “Workflows”.
  • Click on the “+ New Workflow” button on the upper right.
  • Select “Desk Booking” from the “Event” drop-down menu.
  • Select the zone  you want to create the automation for.
  • Then select “Alert Account” or `Send Email` from the actions menu.
  • Select the account or enter the email addresses you want to send the alert to. 
  • Once entered, click on the “Save” button to save the changes. 

 Testing the Workflow

  • To test the workflow automation, go to Features then Desks. 
  • Create a booking on behalf of a requestor. 
  • Desk bookings can also be made via messaging channels. 
  • Once booked, FacilityBot will automatically send an alert based on the workflow.