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FacilityBot – Facilities Management Software
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FacilityBot – Facilities Management Software
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FacilityBot – Facilities Management Software

Knowledge Base

  • Knowledge Base
  • Manager Web Portal

Manager Web Portal

  • Responder Live Location

  • Capture Geolocation of Responders in Checklists

  • Budgets Feature

  • Licenses Feature

  • Sending Email Updates to Requestors Who Make Requests Through QR Code Web Forms

  • Making Fault Reports Through Email

  • Updating Meter Readings Whilst Completing a Checklist

  • Allowing Sensors to Update Meter Readings by Linking a Meter to the Sensor

  • Billing Feature

  • Visitor Tablet Display

  • Room Booking Tablet Display

  • Vendor Management

  • Custom Dashboard

  • Allow IoT Sensors to Directly Populate Meter Readings

  • Importing Assets from CSV / Excel

  • Meters QR Code

  • Parts QR Code

  • Survey QR Code

  • Attendance Feature

  • Procurement

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Workflows

14
  • Automatically Send an Email Reminder if Request Has Been Pending for Some Time
View all 14 articles

Statistics

10
  • Meter Statistics
View all 10 articles
  • Admin Web Portal
    • Implementation Approach
    • How to Invite Vendors as Responders in FacilityBot
    • Custom Manager Roles
    • Property Portfolio Portal
    • Setting Up
    • Managing Requestors
    • Managing Accounts
  • Manager Web Portal
    • Workflows
      • Automatically Send an Email Reminder if Request Has Been Pending for Some Time
      • Automatically Send an Email when Requestors ask to “Chat with Staff”
      • Automatically Send Emails when an Expenditure Budget is Exceeded
      • Automatically Send an Email if a Requestor’s Sentiment is Low
      • Automate Sending of Email When Parts Quantity Falls Below Select Amount
      • Automatically Send an Alert when Desk Booking Is Made
      • Automatically Create a Request Ticket When a Sensor Is Triggered
      • Automatically Create a New Request Ticket when a Meter Reading Exceeds a Threshold
      • Automate Send an Email when Meter Reading Exceeds a Threshold
      • Automate Sending of Survey after Request Completion
      • Automate Creation of Expenditure Requests for Schedule of Rates Responses
      • Automating Sending of Expenditure Approval Emails
      • Automating Alerts after Facilities Booking
      • Automate Assignment of Fault Reports and Requests
    • Statistics
      • Meter Statistics
      • Requestor Sentiment Statistics
      • Responder Statistics
      • Toilet Feedback Statistics
      • Facility Statistics
      • Desk Statistics
      • Asset Statistics
      • Expenditure Statistics
      • Checklist Statistics
      • Request Statistics
    • Responder Live Location
    • Capture Geolocation of Responders in Checklists
    • Budgets Feature
    • Licenses Feature
    • Sending Email Updates to Requestors Who Make Requests Through QR Code Web Forms
    • Making Fault Reports Through Email
    • Updating Meter Readings Whilst Completing a Checklist
    • Allowing Sensors to Update Meter Readings by Linking a Meter to the Sensor
    • Billing Feature
    • Visitor Tablet Display
    • Room Booking Tablet Display
    • Vendor Management
    • Custom Dashboard
    • Allow IoT Sensors to Directly Populate Meter Readings
    • Importing Assets from CSV / Excel
    • Meters QR Code
    • Parts QR Code
    • Survey QR Code
    • Attendance Feature
    • Procurement
    • Parts
    • IoT Integrations
    • Meters Feature
    • Two Factor Authentication
    • Scanning QR Code to Create Ad-Hoc Checklist
    • Hot Desks
    • Automating Workflows
    • Facilities
    • Setting Up Messaging Channels
    • Chatbot Settings
    • Configuring General Settings
    • Configuring Features
    • Checklists
    • Toilet Feedback Form
    • QR Code Web Forms
    • Managing Assets
    • Schedule of Rates
    • FAQs
    • Expenditures
    • Surveys
    • Sending Broadcasts to Requestors
    • Requests
    • Configuring New & Existing Workflows
    • Setting Up Visitor Invitation Form & Invitation Emails
    • Configuring High Priority Fault Auto-Detection
    • Creating New Location Tags
    • Configuring Fault Types
    • Setting Up Custom Service Requests
  • Responder Web Portal
    • Scanning QR Code to Update Meter Readings Using the FacilityBot Mobile App
    • Scanning QR Code to Update Parts Quantity Using the FacilityBot Mobile App
    • Updating the Status of Requests in the Responder Portal
    • Uploading Processing and Completion Attachments in the Responder Portal
    • Assigning Requests in the Responder Portal
    • Changing Request Location Tags in the Responder Portal
    • Changing Fault SubTypes in the Responder Portal
    • Changing Request Priority in the Responder Portal
    • Replying to Requestors in the Responder Portal
    • Viewing Request Histories in the Responder Portal
    • Creating a New Request in the Responder Portal
    • Creating Expenditure Requests in the Responder Portal
    • Generating a Request PDF in the Responder Portal
    • Viewing Request Details in the Responder Portal
    • Filtering of Requests in the Responder Portal
    • Searching for Requests in the Responder Portal
    • Sorting of Requests in the Responder Portal
    • Navigating to the Checklist History Page in the Responder Portal
    • Generating Checklists PDF in the Responder Portal
    • Viewing Upcoming Checklists in the Responder Portal
    • Editing and Completing Checklists in the Responder Portal
    • Searching for Checklists in the Responder Portal
    • Navigating to the Responder Portal Help Center
    • Logging in to Responder Portal Account
  • Responder Mobile App
    • Completing Checklists
    • Updating the Status of Requests in the Responder Mobile App
    • Linking assets to Requests in the Responder Mobile App
    • Attaching images to Requests in the Responder Mobile App
    • Changing Request Location Tags in the Responder Mobile App
    • Changing Request Assignment in the Responder Mobile App
    • Changing Request Priority in the Responder Mobile App
    • Searching for Requests in the Responder Mobile App
    • Replying to Requestors in the Responder Mobile App
    • Viewing Request Histories in the Responder Mobile App
  • Requestor Web Portal
    • Viewing and Approving Expenditures in the Requestor Web Portal
    • Configuring the Expenditures Page in the Requestor Web Portal
    • Updating Requestor’s Profile
    • Creating a New Request in the Requestor Web Portal
    • Viewing the Request History in the Requestor Web Portal
    • Viewing Request Details in the Requestor Web Portal
    • Filtering Requests in the Requestor Web Portal
  • Requestor Mobile App
    • Creating a New Request by Scanning the Asset QR Code using the Requestor Mobile App
    • Viewing Request History in the Requestor Mobile App
    • Viewing and Approving Expenditures in the Requestor Mobile App
    • Searching for requests using the Search Bar in the Requestor Mobile App
  • Messaging Channels
    • Telegram
      • Integrating Telegram with FacilityBot
      • Making Desks Bookings Through Telegram
      • Inviting Visitors Through Telegram
      • Making Room or Common Facilities Bookings Through Telegram
      • Making a Service Request Through Telegram
      • Making Fault Reports Through Telegram
      • How Requestors can find the correct Telegram channel by Searching for the Bot Name or Scanning a QR Code
    • Viber
      • Making a Service Request Through Viber
      • Inviting Visitors Through Viber
      • Making Fault Reports Through Viber
      • Making Desks Bookings Through Viber
      • Making Room or Common Facilities Bookings Through Viber
      • Integrating Viber with FacilityBot
    • Microsoft Teams
      • Making a Service Request Through Microsoft Teams
      • Inviting Visitors Through Microsoft Teams
      • Making Room or Common Facilities Bookings Through Microsoft Teams
      • Making Desks Bookings Through Microsoft Teams
      • Making Fault Reports Through Microsoft Teams
      • Integrating Microsoft Teams with FacilityBot
    • Facebook Messenger
      • Integrating Facebook Messenger with FacilityBot
      • Making Desks Bookings Through Facebook Messenger
      • Inviting Visitors Through Facebook Messenger
      • Making Room or Common Facilities Bookings Through Facebook Messenger
      • Making Service Requests Through Facebook Messenger
      • Making Fault Reports Through Facebook Messenger
      • How Requestors can find the correct Messenger channel by Searching for the Bot Name or Scanning a QR Code
    • LINE
      • Making Desks Bookings Through Line
      • Making Fault Reports Through Line
      • Making Service Requests Through LINE
      • Making Room or Common Facilities Bookings Through LINE
      • Inviting Visitors Through LINE
      • How Requestors can find the correct LINE channel by Searching for the Bot Name or Scanning a QR Code
    • Facebook Workplace
      • Integrating Workplace with FacilityBot
      • Making Desks Bookings Through Facebook Workplace
      • Making Service Requests Through Workplace
      • Making Room or Common Facilities Bookings Through Workplace
      • Inviting Visitors Through Workplace
      • Making Fault Reports Through Workplace
      • How Requestors can find the correct Workplace channel by Searching for the Bot Name or Scanning a QR Code
    • Google Chat
      • Making Desks Bookings Through Google Chat
      • Making Fault Reports Through Google Chat
      • Making Service Requests Through Google Chat
      • Making Room or Common Facilities Bookings Through Google Chat
      • Inviting Visitors Through Google Chat
      • How Requestors can find the correct Google Chat channel by Searching for the Bot Name
    • Slack
      • Making Fault Reports Through Slack
      • Inviting Visitors Through Slack
      • Making a Service Request Through Slack
      • Making Desks Bookings Through Slack
      • Making Room or Common Facilities Bookings Through Slack
      • How Requestors can find the correct Slack channel by Searching for the Bot Name or Scanning a QR Code
    • WhatsApp
      • Making Desks Bookings Through WhatsApp
      • How Requestors can find the correct WhatsApp channel by Searching for the Bot Name or Scanning a QR Code
      • Inviting Visitors Through WhatsApp
      • Making Room or Common Facilities Bookings Through WhatsApp
      • Making Service Requests Through WhatsApp
      • Making Fault Reports Through WhatsApp
    • WebChat
      • Making Desks Bookings Through Webchat
      • How Requestors can find the correct WebChat channel through URL
      • Inviting Visitors Through WebChat
      • Making Service Requests Through WebChat
      • Making Fault Reports Through WebChat
  • Integrations
    • Sensors
      • Integrating Indoor Air Quality Sensor to FacilityBot
      • Integrating IoT Sensors to FacilityBot (Door Contact Sensor)
    • Zapier
      • How to Integrate with Zapier: Creating New Fault Reports in FacilityBot from Google Forms Response
      • How to Integrate with Zapier: Sending Channel Messages in Microsoft Teams for New Fault Reports Created in FacilityBot
      • How to Integrate with Zapier: Sending Channel Notification for New FacilityBot Facility Bookings
      • How to Integrate with Zapier: Sending Slack Channel Messages for New FacilityBot Desk Bookings
      • How to Integrate with Zapier: Sending Channel Messages in Slack for New Service Requests Created
      • How to Integrate with Zapier: Sending email notifications via Gmail for new fault reports
      • How to Integrate with Zapier: Creating cards in Trello for New Fault Reports made in FacilityBot
      • How to Integrate Zapier with FacilityBot: Sending direct message in Slack
      • How to Integrate with Zapier: Archiving new FacilityBot Fault Reports in Google Sheets
    • FacilityBot SSO Integration using Microsoft Azure
    • Setting up Node-RED to send MQTT Data to FacilityBot
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