MQTT Integrations

The MQTT integration feature in FacilityBot allows facility managers to integrate IOT sensors to FacilityBot. FacilityBot can then automatically create a request ticket and alert a Responder when the sensors are triggered. 

Connecting a Sensor to FacilityBot

  • Log in to FacilityBot.
  • Go to Integrations, MQTT, then click on Sensors.
  • To integrate a sensor to FacilityBot, click on + New Sensor
  • A floating editing panel will appear where you can enter the details of the sensor. 
  • Enter the device name, the trigger condition, score, and minimum interval between triggers. 

(Note: The minimum interval between triggers setting is useful to avoid a situation where too many request tickets are created or alerts sent within a short amount of time for the same event when the sensor level exceeds and stays above the trigger threshold.)

  • Managers can use the data found in Integrations → MQTT → Connection to view access information for FacilityBot’s MQTT broker. 

Automating Workflows

  • Once a trigger condition is set up for a sensor, FacilityBot needs to know what to do with that trigger. 
  • To do this, go to Features, Workflows, then click on +New Workflow.
  • Select MQTT integration, the sensor name, and set a workflow to create a new request with a specified location tag (where the sensor is physically placed) and description. 
  • Once enabled, FacilityBot will automatically generate a request ticket once the sensor sends data through MQTT that meets the specified trigger condition.