Changing Request Location Tags in the Responder Portal

Location Tags can be easily created and can be linked to Requests. Location Tags are useful to automatically assign Requests, by creating a suitable Workflow setting, and also for data analytics (e.g. to find out the number of Requests that have a certain Location Tag). 

Multiple Location Tags can be attached to a single Request. This is a powerful and easy way to identify specific locations in a building. For example, a Request can be tagged with “Building 1”, “Level 1”, “Area 1” 

To change the Request Location Tags in the Responder portal, follow the steps below:

Step 1: Go to the Requests section

Step 2: Hover over the Request to see the ‘Request Details’ icon

Step 3: Go to ‘Location Tags’ and select the appropriate Location Tags to add or remove