The Facility Manager may configure FacilityBot to allow Requestors to make Room or common facilities bookings through WhatsApp.
Note that the Facility Manager is able to switch off the Room Booking feature. In this case, Requestors for that building will not be able to access this feature. The Facility manager may also change the keywords and text for this feature.
This article outlines how the Requestor can make a room or common facilities booking through WhatsApp.
Step 1: Search for the correct channel in Whatsapp
Step 2: Type ‘Hi’
Step 3: A welcome message will be sent to help the Requestor with the next steps
Step 4: Type ‘Book Facility’
Step 5: Tap the arrow to open the ‘Book Facility’ Web Form. Complete the necessary fields in the Web Form
Step 6: If successful, the Requestor will receive a Booking ID
Step 7: The Requestor is also able to view and edit his / her previous bookings using the `View Bookings` button
