Facility managers may want to automatically create a new request ticket if a meter reading exceeds a threshold. For example, a temperature sensor can be linked to a meter and when the temperature meter reading exceeds a threshold, a new request ticket can be automatically created.
- Log in to FacilityBot Manager Portal
- Go to “Features” and select “Workflows”.
- Click on the “+ New Workflow” button on the upper right.
- Select Meter Reading from the “Event” drop-down menu.
- Select a specific meter and set a trigger threshold.
- Next, to create a new service request, select “Create New Requests” from the actions dropdown.
- Select the type of request you want to create.
- Lastly, enter the request description.
- Once done, click on the “Save Button” on the upper right to save the changes.
- This workflow automation creates new requests automatically when the meter has been triggered.
